Privacy Policy

1. Introduction

HalcyonPublicWay ("we," "our," or "us") is dedicated to your privacy protection. This document outlines our policy on managing your personal data, detailing the collection, utilization, dissemination, and security measures in place when you access our site halcyonpublicway.sbs or engage with our yacht charter services.

Utilizing our services translates to your agreement with the described data treatment in this document. The policy adheres to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy legislations in Canada.

2. Information We Collect

2.1 Personal Information

The personal details we gather from you are given freely when you:

• Reserve a yacht charter
• Reach out to us via our website or phone contact
• Sign up for our newsletter
• Complete forms present on our website
• Engage in our conducted surveys or promotional events

Such details may consist of:

• Identification and communication details (email, telephone, address)
• Financial details for transactions (managed securely by third-party services)
• Personal preferences and specifications for yacht charters
• Emergency contact details
• Information on dietary needs or health conditions (if volunteered)

2.2 Automatically Collected Information

During your visit to our platform, certain information about your device and how you navigate our website is gathered automatically:

• IP address and locational data
• Browser specifics and its edition
• Visited pages and duration on our website
• Sites that led you to ours
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and comparative tracking systems are implemented to enhance your browsing experience on our website. They help us with:

• Storing your user preferences
• Assessing site performance and utilization
• Offering customized content
• Enhancing our offerings

Your preferences concerning cookies can be regulated via your internet browser’s settings or our site's cookie consent feature.

3. How We Use Your Information

The information we collect is employed for these objectives:

• Service Delivery: To provide you with our yacht charter services, process your bookings, and correspond with you regarding your reservations
• Customer Support: To address your inquiries and furnish support when needed
• Payment Processing: For handling payment transactions and billing administration
• Safety and Security: To maintain the security of our operations and guard against deceptive practices
• Marketing: With your permission, to send you promotional correspondence and updates
• Website Improvement: To evaluate usage patterns and enhance our website’s functionality
• Legal Compliance: For adherence to legal and regulation standards

4. Information Sharing and Disclosure

We refrain from selling, trading, or leasing your private information to external parties. We may disclose your data in these scenarios:

4.1 Service Providers

Information might be shared with third-party service providers we trust who assist us with various services such as payment handling, website maintenance, marketing emails, analytics, and customer service.

4.2 Legal Requirements

Your information could be revealed if mandated by law, or in response to lawful processes, judicial orders, emergency circumstances, or investigations of possible illegal activities or fraud.

4.3 Business Transfers

If there's a business change such as a merger, acquisition, or sale of our assets, your information might be part of the assets transferred.

5. Data Security

We take suitable protective measures, both technical and organizational, to shield your data from unauthorized access, changes, exposure, or obliteration. These include encryption, protected servers, access controls, consistent evaluations, and employee education.

Nevertheless, it's essential to recognize that no method of data transmission over the internet or electronic storage system is infallibly secure. Thus, the absolute security of your data can't be guaranteed.

6. Data Retention

We keep your personal data only for the needed duration to fulfill the intentions it was gathered for or as obligated by legal standards. Standard retention periods are:

• Charter reservations: 7 years for taxation and legal purposes
• Marketing interactions: until you choose to unsubscribe or request deletion
• Website analytics: 26 months
• Customer support: 3 years following the most recent interaction

7. Your Rights and Choices

You are entitled to certain rights concerning your personal data such as accessing, correcting, erasing (bounded by legal stipulations), porting, opting out from marketing, and managing cookies. To practice these rights, get in touch with us using the details provided.

8. Third-Party Services

8.1 Google Analytics

For website usage statistics, we utilize Google Analytics. You can withdraw your data from tracking through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Social media links are present on our site which point to platforms with their distinct privacy policies.

8.3 Payment Processors

Transaction services are conducted by third parties who comply with PCI DSS standards.

9. International Data Transfers

It is possible that your data may be transferred to and managed in regions different from Spain. We assure the application of suitable safekeeping measures agreeable with the relevant privacy laws.

10. Children’s Privacy

We do not target individuals under the age of 13 with our services and do not intend to collect their information. If it is brought to our attention that data has been provided by a minor, contact us right away.

11. Changes to This Privacy Policy

Adjustments may be made to this Privacy Policy reflecting shifts in our practices or regulatory obligations. We will notify you about such updates by posting the new policy, emailing registered individuals, or a notice on our platform. Your continued usage following these changes means you acknowledge and accept them.

12. Contact Information

For inquiries on this Privacy Policy or our data handling practices, kindly approach us:

13. Compliance with Google Ads User Consent Policy

We comply with Google Ads user consent policies. You can modify your cookie/tracking preferences at any time through our cookie settings.